1. Information We Collect
We may process:
- email addresses;
- IP addresses;
- browser/device information;
- payment metadata;
- moderation reports;
- technical diagnostics;
- cookie/session data.
We do not permanently store private video conversations under normal platform operation.
2. Purpose of Processing
We process data for:
- account management;
- fraud prevention;
- payment processing;
- moderation;
- security;
- legal compliance;
- analytics;
- service optimization.
3. Legal Basis (GDPR)
Processing may occur under:
- contractual necessity;
- legitimate interests;
- legal obligations;
- consent where applicable.
4. Payments
Payments are processed by third-party providers including:
- Stripe;
- Apple Pay;
- Google Pay.
We do not store full payment card details.
6. User Rights
Under GDPR, users may request:
- access;
- correction;
- deletion;
- restriction;
- portability;
- objection to processing.
Requests: support@shufflecrush.com
7. Security
We implement reasonable technical and organizational security measures.
However, no online system can be guaranteed 100% secure.
8. Retention
Data is retained only as long as reasonably necessary for:
- operational purposes;
- legal obligations;
- fraud prevention;
- dispute handling.
9. International Access
Users access the Platform globally and understand internet communications may cross international networks.